Our customer experience is open and relaxed. You will be treated like family at Alberta Diamond Exchange. There is no pressure, and there is no end to the questions you can ask.
At ADX, we'll help you create jewelry to your specifications, intimately capturing your personal style and meet your lifestyle, for the perfect balance of beauty and livability. We can create your own design or perhaps something similar to the piece you saw in a magazine. Let us guide you as far as your imagination can take you.
- How long will it take?
Most jobs can take 2-4 weeks. We will guide you through the steps from your ideas to the final piece.
- How much will it cost?
The cost of the final piece will depend on the project, specific to your design ideas and preferences. We will give you a quote before going through with the project. We can even help you with other options to create your idea within a specific budget.
- Is it more expensive than buying a piece that's already made?
Custom making jewelry is usually less expensive than buying a piece from a typical retail store. The mark-up at a traditional retail store is quite high because of their expensive locations, large inventory carrying costs, commissioned sales people, large advertising cost, large insurance cost, etc. By custom making your jewelry, we don't have to tie up our capital assets until we have to build your ring. This saves us a lot of money, which we pass on to you.
Furthermore, since we are a wholesaler, we go directly to the manufacturers, cutting out the middle man and passing on more savings to you.
- What if I don't like it?
You'll love it, we guarantee. Our step by step process ensures that you are part of the project every step of the way. You will be able to see your ideas unfold, and make changes if necessary.
- My engagement ring is uniquely shaped; can you help me with the wedding band?
Absolutely! We specialize in making matching wedding bands. We will carve a wax that fits your engagement ring, and your specifications.
- Do you have samples for me to choose from?
Please visit our portfolio page for previous custom pieces or schedule an appointment with a consultant to view other design ideas.