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We are excited to announce that Alberta Diamond Exchange will be reopening our doors to the public beginning Tuesday 19 May, 2020 with new hours of operation:

Sunday, Monday: Closed
Tuesday 10:00am – 5:00pm
Wednesday 10:00am – 5:00pm
Thursday 12:00 – 8:00pm
Friday 10:00am – 5:00pm
Saturday 10:00am – 5:00pm

We will begin with the following services by appointment only:

  • Jewellery and diamond consultations
  • Ring sizing and repairs
  • Pick ups

Warranty inspections and cleanings will resume at later date and we look forward to providing you with updates on this in the coming weeks.

In addition, to keep in line with the recommended health and safety practices, we have implemented a few important changes.

Here’s what we’ll be doing to keep you safe:

  • All visitors must have an appointment booked in advance – this is our way of controlling the flow of people throughout the showroom. If you’d like to visit, please contact us by phone or email to book an appointment.
  • To ensure we adhere to social distancing guidelines, we will be limiting visitors to one appointment at a time, with a maximum of two guests attending each appointment.
  • New safety practices have been implemented, and all jewellery will be thoroughly cleaned if touched during an appointment.
  • All employees will be equipped with personal protective equipment. If you wish to have a pair of gloves or a mask to use during your visit, please feel free to ask.

Here’s what we ask of you:

  • When you arrive for your appointment, please phone the front desk to let us know you’re here.
  • For security reasons, when you arrive at the door to the showroom, please remove your mask completely (if you are wearing one). Once you have been granted access you are welcome to put your mask on again.
  • There will be hand sanitizing stations throughout the store. We ask that upon entering the showroom, you sanitize at the front desk before proceeding to your appointment.
  • If you feel unwell, have been in close contact with someone who is unwell, or have recently travelled outside the province, we ask that you please stay at home.
  • We thank you for joining us in our continued effort to help flatten the curve and look forward to welcoming you back to Alberta Diamond Exchange!

—The ADX Team