MEET THE TEAM

Sales/Diamond Consultant 
Calgary, AB 

About the Role 

We are seeking a Sales Consultant to join our team of passionate and driven industry professionals. In this role, you will be responsible for generating sales by providing an exceptional experience to each client. 

Industry knowledge and expertise are vital to your success in this role; therefore, the successful candidate must possess a growth mindset and be eager to engage in professional development courses sponsored by the Company. You must be able to multi-task and stay organized in a fast- paced environment. It is expected that you will consistently demonstrate ADX core values and be committed to establishing and maintaining meaningful client relationships throughout the sales cycle and beyond. 

The successful candidate will be a strong advocate for diversity, excellence, creativity, and teamwork. You will be an inspiring team member, good communicator, flexible, empathetic, calm but assertive, and have great positive energy. 

Main Responsibilities 

• Generate sales through effective relationship building 
• Use extensive diamond and product knowledge to expertly guide clients through each process 
• Oversee all stages of the sales cycle 
• Maintain effective communication with client through sales cycle 
• Source diamonds and gemstones through our vast network of suppliers 
• Maintain a high level of awareness and concern for inventory control and loss prevention 
• Contribute to a warm, inviting and inclusive environment for colleagues and clients alike
• Abide by the ADX core values, policies and procedures 

About you 

• A positive attitude that thrives well in a fast-paced and energetic team environment 
• Ability to juggle competing priorities and multi-task without sacrificing accuracy and quality of work 
• Trustworthy 
• Highly organized and detail-oriented 
• Team player with a can-do attitude 
• Strong written and oral communication 
• Excellent interpersonal skills 
• Genuine interest in diamonds and jewellery and desire to become more knowledgeable 

Requirements 

• High School Diploma 
• 1+ years experience in the sales and/or customer service 
• Proficient in Microsoft Office and Google Suite 
• Solid references with a track record of exceeding goals and a strong work ethic 

Job Details 

• Full-time permanent position located in SW Calgary 
• Health and dental benefits 
• Generous paid vacation time off 
• Educational courses 
• Employee discounts on fine jewellery 

Front Office Coordinator
Calgary, AB

About the Role

We are seeking an amazing Office Coordinator to join our team of passionate and driven individuals. In this role, you will be responsible for greeting clients, responding to inquiries, answering phone calls, scheduling appointments, shipping/receiving, ordering, entering data, jewellery cleaning and general up-keep of the showroom.

As the first and last contact with our clients you will create an outstanding first impression by being welcoming, friendly and professional. You will have strong communication and interpersonal skills and will be highly organized, detail-oriented and motivated to do your best.

The successful candidate will be a strong advocate for diversity, excellence, creativity, and teamwork. He/she will be an inspiring team member, good communicator, flexible, empathetic, calm but assertive and have great positive energy.

If this is you, please submit your CV with a COVER LETTER telling us about yourself and why we should consider you for this position.

Responsibilities

• Responding to general incoming calls, texts, emails
• Scheduling appointments and managing the calendar
• Greeting clients and visitors
• Shipping and receiving
• Product/supply ordering
• Entering data
• Jewellery cleaning and inspections
• Communal areas and showroom up-keeping

About you

• A positive attitude that thrives well in a fast-paced and energetic team environment
• Ability to juggle competing priorities and multi-task without sacrificing accuracy and quality of
• work
• Highly organized and detail-oriented
• Team player with a can-do attitude
• Strong written and oral communication and interpersonal skills
• Genuine interest in diamonds and jewellery and desire to become more knowledgeable

Requirements

• High School Diploma
• 1+ years experience in the administrative office and/or customer service position
• Proficient in Microsoft Office and Google Suite
• Solid references with a track record of exceeding goals and a strong work ethic

Job Details

• Full-time permanent position located in SW Calgary
• Health and dental benefits
• Generous paid vacation time off
• Educational courses
• Employee discounts on fine jewellery